Privacy Policy

Last Updated: July 6, 2022.

eLeapPower (“eLeapPower”, “we”, or “us”) values and respects your privacy. eLeapPower develops technologies and related services for electric vehicles.

This privacy policy describes the manner in which we collect, use and disclose personal information processed in the course of providing our services to our customers, when you visit our website located at https://www.eleappower.com (the “Website”), or otherwise interact with us.

TABLE OF CONTENTS 

• Collection and Use of Personal Information
• Sharing of Personal Information
• Information About Our Website
• Interest-Based Advertising
• Safeguards and Retention
• Your Choices
• Access to Information
• Updates to our Privacy Policy
• Contact Us

COLLECTION AND USE OF PERSONAL INFORMATION

eLeapPower collects and uses information about identifiable individuals (“personal information”) in the course of providing services to our clients.

Information we collect and use through our Website and other interactions:

We may collect personal information when you:

Sign-up to receive marketing communications

Apply for a job with eLeapPower

Attend an eLeapPower event

Contact us with a comment, question or complaint

Purchase our products or services: We use a third-party payment processor to process payments. Your payment card data is provided to our payment processor, and eLeapPower only stores the last four digits of your credit card number, the credit card type, the expiration number, your postal or zip code and the country.

Sign-up to receive marketing communications: If you choose to sign-up for our marketing communications, we will collect certain information such as your name and business email address. If you no longer wish to receive these communications, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us at the contact information under “Contact Us” below. Please note that you may continue to receive certain transactional communications from us, if applicable.

Apply for a job with eLeapPower: If you apply for a job with eLeapPower, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter, or similar employment-related materials. We use this information for the purpose of processing and responding to your application for current and future career opportunities.

Attend an eLeapPower event: If you attend one of our events, we may collect business contact information such as your first and last name, company name, work email address, and phone number. We collect this information so that we can contact you about future events, promotions, offers, and upgrades to our services.

Contact us with a comment, question, or complaint: When you contact us with a comment, question, or complaint through email or our Website, you may be asked for information that identifies you, such as your name and business email address, along with additional information we need to help us promptly answer your question or respond to your comment.  We may retain this information to assist you in the future and to improve our customer service and product offerings.

SHARING OF PERSONAL INFORMATION

eLeapPower does not sell, rent or disclose your personal information to third parties without your consent, except as described below or as required or permitted by applicable law.

• Service Providers: Your personal information may be transferred (or otherwise made available) to third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website and providing advertising and marketing services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.
• Legal and Compliance: We and our Canadian, U.S., and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, the U.S. or other law or legal process, which may include lawful access by the U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
• Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of eLeapPower or as part of a corporate reorganization or other change in corporate control.

INFORMATION ABOUT OUR WEBSITE

Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.

Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, gif you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.

Analytics: This Website also uses web analytics services such as Google Analytics. They use cookies to help us analyze how visitors use the Website. For example, with Google Analytics, the information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by a Google server. Google uses this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators, and providing Website operators with other services relating to Website activity and internet usage. You can prevent the storage of data relating to your use of the Website and create via the cookie (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics collection and processing of data and data privacy and security at the following link:

• https://policies.google.com/technologies/partner-sites; and
• https://support.google.com/analytics/topic/2919631

Third-Party Links: Our Website may contain links to other websites that eLeapPower does not own or operate such as social media websites. We provide links to third-party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices, and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure, and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

INTEREST-BASED ADVERTISING

We work with third parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies and pixel tags) on our Website in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Website and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.

Opting-out of Interest-Based Advertising: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioral ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.

Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioral information about you and may therefore be less relevant to you and your interests.

To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt out again.

SAFEGUARDS AND RETENTION

We have implemented reasonable administrative, technical, and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss, and unauthorized access, use, modification, and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.

We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.

YOUR CHOICES

As indicated above, if you have signed up to receive our email communications, you can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.

To opt out of interest-based advertising, see the “Interest-Based Advertising” section above.

ACCESS TO INFORMATION

If we receive a request from an individual to access or update personal information we process on behalf of a particular customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.

If you submit personal information via our Website or otherwise provide us with your personal information, you may request access, update or correction of your personal information by submitting a written request to VP Commercial see “Contact Us” below).  We may request certain personal information for the purposes of verifying your identity.

UPDATES TO THE PRIVACY POLICY

We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.

CONTACT US

If you have any questions or comments about this privacy policy or the manner in which our service providers or we treat your personal information, or to request access to your personal information in our records, please contact us at info@eleappower.com.